Our Guarantees:

At Gatsby Glass of Greater Katy, we understand that precision, clarity, and customer experience are critical when it comes to custom glass installations. That’s why we offer our exclusive “Five Star Guarantee” on all our custom glazing products.

Details:

1. Quality Guarantee:

• Use of high-quality materials
• Precision in cutting, fitting, and finishing
• Adherence to safety and quality standards

2. Installation Guarantee:

• Proper installation techniques to ensure durability and safety
• Clean-up after installation to leave the site in pristine condition
• Coverage for any installation-related damage to the property

3. Safety Guarantee:

• Compliance with local building codes and safety standards
• Proper edge finishing and secure installation to prevent accidents

4. Product Warranty:

• Includes repair or replacement of defective glass at no additional cost
• Covers issues like seal failure, discoloration, or structural defects

5. Satisfaction Guarantee:

• Commitment to resolving any customer complaints or issues promptly
• Commitment to meeting deadlines for both production and installation
• Clear communication about project timelines and any potential delays

Why It’s Unique:

Our Five Star Guarantee reflects our commitment to long-lasting value. Our Precision Fit promise goes beyond standard installation services, providing you with peace of mind that your custom glass will be flawless from the start.